The Role:
- Handling user onboarding, offboarding and job change requests, ensuring accounts, profiles and permissions are set up accurately across all systems
- Managing administrative tasks on platforms such as PIMS, Tensor and Zoho, including user creation, access control and role management
- Supporting mobile device management, from procuring and enrolling phones to configuring email, apps and security settings
- Keeping IT inventory up to date, tracking equipment from purchase to disposal and managing orders, deliveries and recycling
- Assisting with regular tape rotations, laptop setup for home workers and maintaining accurate records of issued devices
- Helping the IT team with general support tasks such as troubleshooting, installing updates and assisting with system or application changes
- Supporting our in-house information management system by carrying out basic exploratory checks assigned by the software development team
Requirements:
- A genuine interest in IT and administrative work, with a willingness to learn and take on new challenges
- Good working knowledge of Microsoft Windows and the Microsoft Office suite
- Strong attention to detail and accuracy when managing data, user accounts and system settings
- Good organisational skills with the ability to manage multiple tasks and priorities
- Clear communication skills, both written and verbal
- A methodical and practical approach to problem-solving
- Ability to follow procedures carefully and maintain accurate records
- Comfortable working both independently and as part of a team
- Previous experience in an IT or administrative support role would be helpful but is not essential
- Full UK driving licence (role will some travel between sites).
- Health, Safety and Environment compliance.
- Upon a successful interview, Preci Spark’s application process requests that a basic criminal record may be carried out.